Legal

Cookie Policy

Effective date: 22 May 2026

This Cookie Policy explains how Medhaverse uses cookies and similar technologies (local storage, session storage) when you visit our website or use the service. Read this alongside our Privacy Policy.

1. What cookies are

A cookie is a small text file that a website stores on your device. Cookies let a site remember information about your visit — for example, that you are signed in — so the experience works correctly the next time you return.

2. Categories of cookies we use

Strictly necessary

These cookies are required for the Service to function. Without them, you cannot sign in, switch between profiles, or have your session remembered. We do not need consent for these and they cannot be disabled within the Service.

  • authjs.session-token / __Secure-authjs.session-token — keeps the parent signed in across visits.
  • authjs.csrf-token, authjs.callback-url — protect the sign-in flow from cross-site request forgery and remember where to send you after sign-in.
  • Profile-selection cookies — remember which learner profile is currently active in the portal.

Preferences

Optional cookies and local-storage entries that remember choices you have made — for example, your preferred language, your child’s active grade, or whether the sidebar is collapsed. These improve convenience but are not essential.

Analytics

We may use privacy-respecting analytics to understand which pages parents find useful and where they get stuck. Where used, analytics is aggregated and does not identify individual Children. We do not use third-party advertising or cross-site tracking cookies.

3. Third-party cookies

When you complete a payment, our payment partner may set cookies during the checkout flow. These are governed by that provider’s own privacy policy. We do not embed third-party advertising trackers in Medhaverse.

4. How long cookies last

  • Session cookies: deleted when you close your browser.
  • Persistent cookies: stay for a fixed period (typically up to 30 days for sign-in sessions) or until you delete them.

5. Your choices

Most browsers let you block or delete cookies through their settings. If you block strictly necessary cookies, parts of the Service (especially sign-in) will not work. You can also sign out at any time, which clears your session cookies.

On supported browsers we honour the Do Not Track and Global Privacy Control signals for non-essential cookies.

6. Changes to this policy

If we add new cookies or change how existing ones are used, we will update this page and, where required, ask for fresh consent.

7. Contact

Questions about cookies? Email hello@medhaverse.in.